Canada’s national telecommunications company “Telus” announced a partnership with Apple to provide emergency services on Apple Watch

Today, TELUS Health, Canada’s largest provider of Personal Emergency Response Services (PERS), announced that it is revolutionizing the way Canadians experience portable emergency support in Canada by launching the Health Companion from TELUS on Apple Watch. Telus is one of Canada’s largest national telecommunications companies.

This is a 24/7 emergency monitoring service provided by TELUS Health’s LivingWell Companion national response service combined with the Apple Watch fall detection API and proactive monitoring features. This new service allows more Canadians with medical conditions or at risk of falling to benefit from improved safety and peace of mind.

TELUS Health is helping advance innovation in the PERS industry by making it accessible through the modern and powerful intelligence of Apple Watch, while providing greater independence and a sense of security for those who want to live smarter. autonomous longer.

Juggy Sihota, VP Consumer Health, TELUS: “Supporting Canada’s vulnerable population at risk of falling or having a medical condition is fundamental to TELUS Health as we strive to provide innovative technologies that put patients first. By collaborating with Apple, we are proud to be the first in Canada to transform how personal emergency response is experienced. We value our role in helping Canadians, especially those who are aging, live independently while giving them and their caregivers peace of mind knowing they are connected to 24-hour support. 24, 7 days a week.”

New TELUS Health Companion service leverages Apple Watch’s fall detection and location sharing capabilities; if Apple Watch detects that the user has taken a hard fall, this information is transmitted to the national monitoring center of TELUS Health. Trained operators will immediately contact the customer to confirm the emergency, then alert the customer’s designated emergency contacts and can dispatch emergency assistance if needed.

According to a recent study by the National Institute on Aging, in partnership with TELUS Health, a strong majority of Canadians, especially those 55 and older, said they intend to maintain an active and independent lifestyle as they age. , but nearly one in three Canadians do not. Don’t feel ready to deal with medical emergencies while alone.

At launch, customers with an Apple Watch Series 4 or later can simply add TELUS Health Companion service for just $30 per month. New users can purchase a cellular Apple Watch with TELUS Health Companion monitoring service starting at just $54 per month, a savings of $120 on Apple Watch. All users must have a TELUS postpaid wireless plan with an iPhone 6s or later, and have the latest version of iOS installed.

For more information or to purchase the TELUS Health Companion on Apple Watch, customers can call: 1-888-505-8002 or visit: to learn more.

Sean B. Jackson